Cloud billing can be tricky, quirky result in many common pitfalls. We’ve put together a library of cloud billing resources to help service providers and telcos overcome common problems.
The worst cloud billing pitfall you can make is clearly not understanding what your customers are using and therefore not billing correctly. Why offer a service after all if you cannot monetize it properly? Billing keeps your cloud business ticking, yet the process for it is often one of the last things to be considered when building out a new cloud service. We believe there are five cloud billing pitfalls all telcos and cloud service providers should avoid.
Need some help with your cloud strategy? You’ve come to the right place. Our blog combines insights from experts across the cloud industry with a focus on telcos and service providers to help you grow your business. If you missed some of our blogs this year, check out our top 15 cloud blog posts of 2015.
When it comes to billing for cloud services, it’s a tricky business. Sometimes complexity can take over causing services to not be billed for correctly. And as we all know, if you are not billing properly, you are most likely losing money or customers.
Here is our latest infographic featuring five cloud billing pitfalls we believe every service provider and telecom operator should avoid based on our experience.
96 percent of resellers now offer some form of IT-as-a-Service (ITaaS) to their customers to a greater or lesser degree, according to global research. This includes managing customer assets on-premises, off-premises hosting or public cloud services.
The potential is massive, however the barriers to entry for a small systems integrator or reseller are huge if they hope to offer the entire service themselves. Most suppliers will find it easier and more practical – at least initially – to use an established cloud provider and resell the service to their customers. This is great news for cloud service providers looking to increase revenue from new lines of business.
Fortunately for all of us, we have noticed that cloud washing is dying down. However, on the other hand, we have also noticed ‘cloud orchestration’ washing is on the rise. Over the last six months, there have been many announcements on new orchestration solutions most likely because people now recognize you cannot truly have a cloud services market offer without it.
So how does a service provider tell the difference between ‘cloud orchestration washing’ where a vendor puts together a few bits and pieces and names it orchestration vs. a true cloud orchestration solution?
Here are eight questions you should ask your cloud orchestration vendor before signing on the dotted line.